Last updated: 2020-7-22
1. Data controller and representative
Through its website (the “Website”) and its mobile applications (the “Application”), VideoShow implements the processing of personal data listed below.
2. Data processing implemented by VideoShow
2.1 Processing of personal data related to your visit to our website and the purchase and use of our products
When the User visits to our Website, or purchases a VideoShow product through the Website or the Application, or use our products, VideoShow implements a processing of personal data as follows:
2.1.1 Personal data collected
Regarding this processing, VideoShow collects the following personal data through the collection forms in the ordering process or other processes.
- Order information, such as the products you purchase, date and amount of the order;
- Information we get from your use of our products. We collect information about the products that you use and how you use them and your local device information, including but not limited to your device information, operating system, location, IP address, operating log information, crash reports.
2.1.2 Purpose and legal basis of the processing
VideoShow uses the information we collect about you for the following purposes:
Operating our services: We use your data to provide our services, process and fulfill orders, provide customer support, and to otherwise comply with our contractual obligations to you. We (and/or our third-party vendors) use your financial information to process purchases made by you.
Communicating with you: We use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
Marketing and advertising: We use your data to show you ads on third-party sites and to send you offers. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based upon your activities.
Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.
Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.
We may use algorithms and other automated means to implement any of the above.
Whenever we process your data for one of these purposes, we have determined that one or more of the following lawful bases apply:
—Performance of a contract;
—Legitimate commercial interest;
—Compliance with a legal obligation; or
2.1.3 Recipients of the personal data
We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
Besides, VideoShow may disclose the User’s data:
- if VideoShow is under a duty to disclose or share such personal data to comply with any legal obligation, or to protect the rights, property or safety of its business, its customers or others; and
- to successors in title or replacement operators of all or part of VideoShow’s respective businesses.
2.1.4 Transfer of personal data
The collected personal data may be transferred by VideoShow to recipients which are located outside the user’s location and such destinations may not have laws which protect the User’s personal data to the same extent as in the user’s location.
Please find below the relevant information on transfer:
- VideoShow may transfer the collected information to third party payment processors to complete the charge process;
- VideoShow may use third party track tools (such as , Google Firebase Analytics,) to track the information on how users use the products and websites, such information will be stored in third party servers. Such third-party track tools may send the data analysis report to VideoShow for VideoShow’s above-mentioned purpose;
- VideoShow may store the collected information on the servers leased from providers of third party server service.
- Where appropriate, VideoShow may anonymize, backup, and delete certain data to protecting your information.
2.1.5 Duration of the storage
VideoShow will store the collected personal data for the duration of the contract and 60 days after the termination of the contract. Beyond this duration, for VideoShow to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant personal data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation.
2.2 Processing of personal data related to newsletters and advertising emails
The User may want to subscribe to VideoShow’s newsletter in order to be provided with information and news regarding VideoShow products. In this case, VideoShow implements the processing of personal data as follows:
2.2.1 Purpose and legal basis of the processing
VideoShow implements the processing of personal data in order to provide consumers and potential consumers with information and news regarding VideoShow products.
The subscription to VideoShow’s newsletter and the related provision of personal data is made on voluntarily basis so that the processing of the collected personal data relies on the User’s consent.
2.2.2 Recipients of the personal data
VideoShow may transmit the collected personal data to providers of email delivery service and other service providers such as data analysis providers and server providers.
2.2.3 Transfer of personal data
The collected personal data are transferred by VideoShow to recipients which are located outside the user’s location and such destinations may not have laws which protect the User’s personal data to the same extent as in the user’s location.
Please find below the relevant information on transfer:
- VideoShow may transfer the collected information to providers of email delivery service providers to send newsletters or promotion emails.
- VideoShow may store the collected information on the servers leased from providers of server service.
- VideoShow may use third party track tools(such as Google Firebase Analytics) to track the information on the user’s operation to the advertising emails, such information will be stored in third party servers. Such third-party track tools may send the data analysis report to VideoShow for VideoShow’s above-mentioned purpose.
2.2.4 Duration of the storage
VideoShow will store the collected personal data for 3 years from their collection or from the last contact from the User (whichever is later).
At the end of these 3 years time period, VideoShow may contact the User in order to know if the User wishes to keep receiving commercial information from VideoShow. In case VideoShow would not receive any positive and explicit answer from the User, the personal data would be deleted or archived in accordance with the applicable legislation.
2.3 Data Sharing and Disclosure
2.3.1 firebase SDK
In order to allow you to better use our products and services, our partner firebase SDK will collect the following information from you: IP address, Secure Android IDs,User agents,Instance IDs,Crash traces,Breakpad minidump formatted data(NDK crashes only),Device specs (iOS).,The above information will be used to uniquely identify the user to provide statistics and data analysis services.
To learn more about the personal information protection of firebase currently involved in this situation, please click here. [https://firebase.google.com/support/privacy]
We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.
2.4 Legal and Safety-Related Disclosures
We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) ("requests") that we receive from government authorities or parties to legal proceedings.
We handle user’s location requests under user’s location law. If the request originates from a foreign jurisdiction, we will typically disclose information where we in good faith believe that disclosure is permitted by both local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
We may disclose user data where we reasonably believe that someone's life is at risk. For example, if we become aware of a person threatening to commit suicide, we may share that person's data with appropriate entities that may have the ability to help.
We may disclose user data in situations involving legal claims against us or one of our users. If you challenge such a notice, we may share your response with the complainant.
3. User’s rights
To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights.
3.1 The right to be informed
3.2 The right of access
3.3 The right to rectification
The User is entitled to have its personal data corrected if it’s inaccurate or incomplete.
3.4 The right to erasure
This ‘the right to be forgotten’ enables the User to request the deletion or removal of its personal data where there’s no compelling reason for Videoshow to keep using it. This is not a general right to erasure; there are exceptions.
3.5 The right to restrict processing
Under certain circumstances, the User has the rights to ‘block’ or suppress further use of its personal data.
3.6 The right to data portability
The User has the rights to receive its personal data provided to Videoshow in a structured, commonly used and machine readable format and has the right to transmit those data to another controller.
3.7 The right to object to processing
The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its personal data.
3.8 The right to lodge a complaint
The User has the right to lodge a complaint about the way Videoshow handles or processes its personal data with its national supervisory authority (in France, the CNIL).
3.9 The right to withdraw consent
If the user has given its consent for a specific processing of its personal data implemented by Videoshow, the User has the right to withdraw its consent at any time. In case the User does so, it does not mean that anything Videoshow has done with the User’s personal data with its consent up to that point is unlawful).
3.10 The right to define instructions
The User has the right to define general or specific instructions regarding storage, deletion and use of its personal data after death.
4. Children's Privacy
We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 14 years of age, or the age of majority in your jurisdiction (whichever is greater), to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to VideoShow without your consent, you may ask us to delete such information by using our support form.
6. Contacting VideoShow
If the user needs to contact VideoShow for any reason (including to exercise any of its rights concerning data protection as set out above) please contact firstname.lastname@example.org.
VideoShow will act on the User’s requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case VideoShow may charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested), or refuse to act on the request.