POPlayer Privacy Policy
Effective Date: 03/03/2022
Please carefully read this Privacy Policy ( the “Policy”), which explains
the categories of personal information that Shanghai Enjoy information
technology Co., LTD. ("POPlayer,"
"we" "us" or "our") collects when you (the “User”
or “You”), as the user of our POPlayer music player
through its website (the “Website”) and its mobile application (the
“Application”) (collectively, the Website and Application are the
"Services"), how that information is used, with whom it may be
shared, and your privacy choices.
1.
Data controller and representative
The Data Controller for the POPlayer Services
is Shanghai Enjoy Information Technology Co., LTD., which has a principal place
of business at No.1515 Gumei Road Phoenix Mansion 19
Floor, Xuhui District, Shanghai, China. You can contact the Data Controller by
emailing support@enjoy-global.com or POPlayer’s data
protection officer by emailing CDO @enjoy-global.com.
2.
Data Collection and Processing by POPlayer
When the User visits our Website, purchases an
Application or Service, whether through the Website, within the Application, or
through a third party app store, or uses the Application or Service, POPlayer may collect and use personal data as follows:
(1) Personal data
collected
POPlayer collects the
following categories of personal data, which may be collected from you, through
the collection forms in the ordering process or other processes.
①Information
you provide to us.
We may ask that you provide certain information to us when you set up
an account or profile on the Website, order the Application or contact us
through the Website or Application for information or support. This information
may include your email address, account name, or other personal identifier,
order information, purchase-token, the products you purchase, date and amount
of the order, expires date,currency
code,country code;
②Information
we automatically collect when you visit our Website.
This information may include your IP address (or other unique device
identifier, including one that we may assign); certain details about your
browser, operating system, and hardware; your location, if available; the URL
that referred you to our Website; your activities on
our Website, including your preferences; and other logging information, such as
the date and time of your visit. We also use web server logs to collect and
store information about Service usage. If applicable, when you visit our Website from a mobile device, like a smartphone, we may also
collect additional information from your device, including your location,
device identifier, and information about your mobile network.
③Information
we get from your use of our products.
We collect information about the products that you use and how you use
them and your local device information, including but not limited to your
device information (e.g. phone model and brand),
operating system (system version, ID, and language), IP address, operating, log
information (access time、usage
time、click
operation, crash reports).
④Third
parties may use tracking technologies in connection with our Service, which may
include the collection of information about your online activities over time
and across third party websites.
This Policy does not apply to these third party
technologies because we may not control them and we are not responsible for
them. Do Not Track is a technology that enables users to opt out of tracking by
websites they do not visit. Currently, we do not monitor or take any action
with respect to Do Not Track technology.
3.
Purpose and legal basis of the
processing
POPlayer uses the
information we collect about you for the following purposes:
(1) Identification and
authentication: We use your data to verify you when you access your account （if available）for the Services.
(2) Operating our
services: We use your data to provide our Services, process and fulfill orders,
provide customer support, and to otherwise comply with our contractual
obligations to you. We (and/or our third party
vendors) use your financial information to process purchases made by you.
(3) Communicating with
you: We use your data when we communicate with you (e.g., when we respond to a
customer support or other inquiry).
(4) Improving our
services: We use your data to understand how our services are being used and
how we can improve them. In general, we analyze aggregated data, rather than
specific user data. We may, however, need to analyze a specific case to address
a specific problem (e.g., a bug that affects only a few accounts).
(5) Marketing and
advertising: We use your data to show you ads on third party sites and to send
you offers. We may also use your data in delivering third party advertisements
to you. This may include "targeted ads" based upon your activities.
(6) Exercising our
rights: Where reasonably necessary, we use your data to exercise our legal
rights and prevent abuse of our service. For example, we may use your data to
detect and prevent fraud, spam, or content that violates our Terms of Service.
(7) Legal compliance: We
use your data where we are legally required to do so. For example, we may need
to gather your data to respond to a subpoena or court order.
(8) Protecting your
information: Where appropriate, we may anonymize, backup, and delete certain
data.
We may use algorithms and other automated means to implement any of the
above.
To the extent that you are a resident of a European Union country or
the United Kingdom, or the EU General Data Protection Regulation (GDPR) or the
United Kingdom General Data Protection Regulation (UK GDPR) otherwise applies,
whenever we process your data for one of the above purposes, we have determined
that one or more of the following lawful bases apply:
—Compliance with a legal obligation;
—Performance of a contract;
—Legitimate commercial interest;
In the event that one of
the above lawful bases do not apply, we will not process your personal
information for that purpose without receiving your voluntary consent to do so.
4.
Sharing of Personal Information
with Third Parties
We may share your personal information with companies that help us to
run our business by processing personal information on behalf of us for the
purposes identified above. Such companies include providers of payment
processing services, server services providers, data analysis services
providers, fraud monitoring and prevention providers, email delivery service
providers, social media, and other marketing platforms and service providers. We use reasonable efforts to vet
vendors for their privacy and data security practices. We require that such
vendors agree to protect the data we share with them in accordance with this
Policy. At the same time, we will clarify the privacy policy terms of this
vendors f with you.
Specifically, POPlayer may use third party
tracking tools (such as Google Firebase Analytics) to track the information on
how users use the products and websites, such information will be stored in
third party servers. Such third party track tools may
send the data analysis report to POPlayer for POPlayer’s above mentioned purpose. These third party tracking tools include but are not limited to
the following;
Our partner firebase SDK will collect the following information from
you: IP address, Users' names,Email
addresses,iOS UDIDs,Secure
Android IDs,Passwords,Phone numbers,User
agents,Instance IDs,Crash traces,Breakpad minidump formatted data (NDK crashes only),
Device specs (iOS),The above information will be used to uniquely identify the
user to provide statistics and data analysis services. To learn more about the
personal information protection of firebase currently involved in this
situation, please click here. 【https://firebase.google.com/support/privacy】
POPlayer may store the
collected information on the servers leased from providers of third- party
server service.
In addition, POPlayer may disclose the User’s
data to third parties for the following reasons:
if POPlayer is under a duty to disclose or
share such personal data to comply with any legal obligation, or to protect the
rights, property or safety of its business, its customers
or others.
in response to official requests (e.g., court orders, subpoenas, search
warrants, national security requests, etc.) ("Requests") that we
receive from government authorities or parties to legal proceedings. We handle
user’s location Requests under user’s location law. If the Request originates
from a foreign jurisdiction, we will typically disclose information where we in
good faith believe that disclosure is permitted by both jurisdictions. In all
cases, we may raise or waive any legal objection or right available to us, in
our sole discretion.
where we reasonably believe that someone's life is at risk. For
example, if we become aware of a person threatening to commit suicide, we may
share that person's data with appropriate entities that may have the ability to
help.
in situations involving legal claims against us or one of our users. If
you challenge such a notice, we may share your response with the complainant.
with potential transaction partners, advisors, and others in the event
our company is, in whole or part, acquired by a third party. In such a case, we
will use reasonable efforts to require the acquiring entity to comply with this
Privacy Policy.
5.
Transfer of personal data
Your personal information may be stored on servers located in, and may
be accessed by POPlayer’s
employees and contractors located in one or more countries outside of the
country in which you reside。And by using an Application, the Services
or the Site you consent to the transfer of your Information to countries, which
may be outside of your country of residence and may provide for different and
less stringent data protection rules than in your country. If you object to
your Information being transferred or used as described in this Policy, please
do not use any Application, the Services or the Site and immediately delete all
Applications from your User Devices.
6.
Protection of Personal Information
POPlayer uses commercially
reasonable and industry standard security technologies and safeguards to
protect the User’s personal data processed by POPlayer
against unauthorized access, loss or destruction, unlawful processing and any
processing which is inconsistent with the purposes set out in this privacy
policy. We also expect our service providers to protect information in the same
manner. No data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information, however,
can be guaranteed 100% secure. Please note that we cannot guarantee the
security of any information you transmit to us.
7.
Duration of the storage
POPlayer will seek to
minimize the amount of personal information that it collects and maintains and
will delete personal data once it is no longer needed for the purpose for which
it was collected. POPlayer will store the collected
personal data for the duration of the contract and 60 days after the termination
of the contract. Unless we have received your request to delete your
information, we will use the following criteria to determine the period for
which we will keep your information:
—our contractual obligations and rights in relation to the information involved;
—legal obligations under applicable laws and regulations to retain data
for a certain period of time;
—statute of limitations under applicable laws;
—our legitimate business purposes;
8.
User’s rights
To the extent required by the law of your jurisdiction, you may have
one or more of the below rights. Before you exercise any of the below rights,
you may consult your legal counsel if the laws of your jurisdiction stipulate
below rights. You
can exercise any of the below rights by submitting a support form, by emailing
support@enjoy-global.com or CDO@enjoy-global.com.
(1) The right to be
informed
The User has the right to be provided with clear, transparent
and easily understandable information about how POPlayer
collects and uses personal data and its rights. This is the reason why POPlayer is providing the User with the information in this
privacy policy.
(2) The right of
access
The User has the right to obtain access to its personal data (if POPlayer is processing it), and other certain information
(similar to that provided in this privacy policy).you
may request certain information about our disclosure of personal information to
third parties for their own direct marketing purposes during the preceding
calendar year. This request is free and may be made once a year.
(3) The right to
rectification
The User is entitled to have its personal data corrected if it’s
inaccurate or incomplete.
(4) The right to erasure or deletion
This ‘right to be forgotten’enables the User
to request the deletion or removal of its personal data where there’s no
compelling reason for POPlayer to keep using it. This
is not a general right to erasure; there are exceptions.
(5) The right to restrict processing
Under certain circumstances, the User has the rights to ‘block’ or
suppress further use of its personal data.
(6) The right to opt out of the sale of your personal
information
The user has the right to ‘opt out’ from the sale of their personal
information to a third party.
(7) The right to data portability
The User has the right to receive their personal data maintained by POPlayer in a structured, commonly used and machine readable format and has the right to transmit that
data to another controller.
(8) The right to object to processing
The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its
personal data.
(9) The right to lodge
a complaint
The User has the right to lodge a complaint about the way POPlayer handles or processes its personal data with its
national supervisory authority .
(10) The right to
withdraw consent
If the user has given its consent for a specific processing of its
personal data implemented by POPlayer, the User has
the right to withdraw its consent at any time. In case the User does so, it
does not mean that anything POPlayer has done with
the User’s personal data with its consent up to that point is unlawful but POPlayer will not use the user’s personal data for that
purpose in the future.
(11) The right to
define instructions
The User has the right to define general or specific instructions regarding
storage, deletion and use of its personal data after
death.
9.
Children's Privacy
We do not knowingly collect personal information from individuals who are
under the minimum required ages specified herein. You must be at least 14 years
of age, or the age of majority in your jurisdiction (whichever is greater), to
use our services. Individuals under the applicable age may use our services
only through a parent or legal guardian's account and with their involvement.
In accordance with the Child Online Privacy Protection Act, in
the event that we learn that we have collected personal information from
a child under age 13 without verification of parental consent, we will delete
that information as quickly as possible. If you are believes
POPlayer may have collected personal information
regarding your child, you may ask us to delete such information by using our
support form.
10. Revision
of this Privacy Policy
Occasionally, we may change this privacy policy (or other documents
related to privacy policy) to allow POPlayer to use
or share your personal data differently. If we do, the links to the policy on
our websites (which are generally found in the footer of the website) will
indicate that the policy has been changed. For new users, the change will
become effective upon posting. For existing users, if the change is
significant, it will become effective after posting. We encourage you to
periodically review the privacy policy for the latest information on our
privacy practices.
11. Contacting
POPlayer
If the user needs to contact POPlayer for any
reason (including to exercise any of its rights concerning data protection as
set out above) please contact support@enjoy-global.com or CDO@enjoy-global.com.
POPlayer will act on the
User’s requests and provide information free of charge, except where the
requests are manifestly unfounded or excessive (in particular because of their
repetitive nature) in which case POPlayer may charge
a reasonable fee (taking into account the administrative costs of providing the
information or communication or taking the action requested),
or refuse to act on the request.